Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the website https://jewelrylatch.com operated by Jewelry Latch (“we”, “us”, or “our”). By accessing or using our website, you agree to comply with and be bound by these Terms.

1. Compliance with Laws

• You agree to comply with all applicable laws and regulations of India while using this website, including but not limited to the Consumer Protection Act (2019) and the Information Technology Act (2000).

2. User Accounts

• You may register an account to access certain features of our website.
• You are responsible for keeping your login credentials secure.
• All activities under your account are your responsibility.

3. Intellectual Property

• All content on this website, including logos, text, images, and graphics, is the intellectual property of Jewelry Latch or its licensors.
• You may not reproduce, use, or distribute our content without written permission.

4. Orders and Payments

• By placing an order, you agree to pay the full price listed, in Indian Rupees (INR).
• We accept multiple payment methods, including UPI, credit/debit cards, and other popular Indian gateways.
• We reserve the right to cancel any order for reasons including, but not limited to:
  • Stock unavailability
  • Payment failure
  • Suspected fraudulent activity

5. Modifications to Services and Prices

• Product prices and availability are subject to change without prior notice.
• We may modify or discontinue any part of the website or services at any time without liability.

6. Shipping & Returns

• Shipping charges and estimated delivery timelines will be shown during checkout.
• You may return or exchange items as per our Return Policy.
• We comply with the Consumer Protection (E-Commerce) Rules, 2020 for processing returns and exchanges in a reasonable time.

7. Disclaimer

• All services and products are provided “as is” without any express or implied warranties.
• We do not guarantee that the website will be uninterrupted, secure, or error-free.

8. Limitation of Liability

• Our liability is limited to the purchase amount you paid for the product.
• We are not liable for any indirect or consequential losses due to your use of the website.

9. Termination

• We reserve the right to suspend or terminate your account or access to the website if you violate these Terms.
• We may also modify or terminate services at our discretion.

10. Changes to These Terms

• These Terms may be updated periodically.
• Please review this page regularly to stay informed of any changes.

11. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.
• Any disputes will be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, India.

12. Grievance Officer

In accordance with the Consumer Protection Act (2019), our designated Grievance Officer is:

• Name: RK Vaidu
• Email: info@jewelrylatch.com
• Address: 303, Sapna Sangeeta Lumiere, Sapna Sangeeta Rd, Mall, Indore, Madhya Pradesh 452001

13. Contact Us

If you have any questions regarding these Terms, you may contact us at:
📧 Email: info@jewelrylatch.com
📞 Phone: +91 9630883205